Privacy Policy

Last modified: October 09, 2024

Introduction

Welcome to Seeking ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use the Seeking mobile application (the "App"). By using the App, you agree to the collection and use of your personal information in accordance with this policy.

1. Information We Collect

We collect information to provide better services to all users. This includes:

a. Personal Information

When you register or use the App, we may collect the following personal information:

  • Name
  • Email Address
  • Phone number
  • Profile information (photos, interests, bio)
  • Age, gender, sexual orientation, and preferences
  • Location data (with your consent)
  • Payment details (for premium features)

b. Usage Information

We automatically collect information about your interaction with the App:

  • Device information (e.g., IP address, device ID, operating system)
  • Usage patterns (e.g., features used, search queries)
  • Log data (e.g., access times, errors, crashes)

c. Location Data

With your consent, we collect and process precise geolocation data to enhance your experience (e.g., showing nearby users).

2. How We Use Your Information

We use your information to provide, maintain, and improve the App, including:

  • Facilitating account creation and profile setup
  • Matching you with other users
  • Personalizing your experience by showing content based on your preferences
  • Providing customer support and responding to inquiries
  • Processing payments for premium features
  • Preventing fraud and enforcing our Terms of Service
  • Sending you marketing materials, updates, and offers (you may opt-out at any time)

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Other Users: Profile information (such as photos, name, interests) is shared with other users of the App.
  • Service Providers: We may share your information with third-party service providers to perform functions such as payment processing, data analysis, and marketing services.
  • Legal Authorities: We may disclose information when required by law or to protect the safety and integrity of the App.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Choices

You have control over your personal information:

  • Profile Visibility: You can choose what information to display publicly on your profile.
  • Location Data: You can enable or disable location sharing through your device settings.
  • Communication Preferences: You may opt out of receiving marketing communications through the settings within the App or by following the unsubscribe instructions in the emails we send.
  • Account Deletion: You may request to delete your account at any time through the App settings.

6. Children's Privacy

Our App is not intended for children under 18. We do not knowingly collect or solicit personal information from anyone under 18. If we discover that a user under 18 has provided us with personal data, we will delete it immediately.

7. International Data Transfers

Your information may be transferred to and processed in countries outside of your own. By using the App, you consent to the transfer of your data to these countries, which may have different data protection laws than your jurisdiction.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App, and we will notify you of any significant updates. Your continued use of the App after the updates take effect signifies your acceptance of the changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Seeking Support Team
Email: eden.seeking@gmail.com
Address: 8193 Dr. A. Santos Avenue, Sucat Road, 1700, Paranaque City, Metro Manila, Philippines